Course curriculum

  • 1
    Introduction
    • Welcome
  • 2
    Module 1
    • Module 1 Introduction
    • The Job of a Leader
    • The Johari Window
    • We All Have Blind Spots
    • It Might Not Be Their Fault
    • Is it Nice to Give Underperformance a Pass?
  • 3
    Module 2
    • Module 2 Introduction
    • The Star Chart
    • Immaturity
    • Prepare for the Reality Conversation
  • 4
    Module 3
    • Module 3 Introduction
    • 2 Approaches
    • 5 Steps to a Successful Conversation
  • 5
    Module 4
    • Module 4 Introduction
    • Cardinal Rules
    • How to Deal With Emotions
    • Emotional Responses
    • 3 Responses
  • 6
    Module 5
    • Module 5 Introduction
    • Avoiding He Said She Said
    • The Commits
  • 7
    Wrap-Up
    • In Conclusion